Shipping & Returns

SHIPPING AND HANDLING CHARGES ON DOMESTIC ORDERS

  • S&M Motor Co. usually ships via United Parcel Service (UPS) or United States Postal Service (USPS).
  • Once the package is handed over to the selected postal service, the carrier is responsible for your package.
  • Domestic orders are usually shipped within 24 hours. Orders received after 12:00 noon Eastern Time normally are shipped on the next business day. Exceptions do occur, particularly during peak season, and an email will be sent out to inform you the status of your order.
  • Shipping cost is provided until you checkout with your items. The shipping cost depends on the shipping location, dimensions, weight, and value of the package. Rough estimation can be obtained in UPS website and USPS website.
  • Contact us for combined shipping or special shipping prices for bulk orders.
  • Shipping time is calculated in business days only, and does not include Saturdays, Sundays, and/or UPS/USPS shipping holidays.

SHIPPING AND HANDLING CHARGES ON INTERNATIONAL ORDERS

  • S&M Motor Co. will not alter invoices for your convenience.
  • International packages over $200 will be insured and tracking number for the package will be provided to the customers.
  • Once the package is handed over to the selected postal service, the carrier is responsible for your package.
  • Shipping cost is provided until you checkout with your items. The shipping cost depends on the shipping location, dimensions, weight, and value of the package. Rough estimation can be obtained in UPS website and USPS website.
  • Contact us for combined shipping or special shipping prices for bulk orders.
  • Shipping time is calculated in business days only, and does not include Saturdays, Sundays, and/or UPS/USPS shipping holidays.
  • Certain countries have limits on package dimensions and weights. Depending on the size and weight of the goods in your order, they may need to be shipped in more than one package to meet these regulations. Shipping charges will then be applied to all packages. These are standards set in place by USPS.
  • International customers will be responsible for payment of any applicable duties at the time an order arrives at its destination. You must contact your local Department of Commerce for any duty, custom fees and taxes that may be added.
  • The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements.
Back
Copyright © 2017 SM Motor Company.